The Performance You Need For Better Indoor Air

Customer Service

Excellent Service

  • Professional Air Quality Test: based on customer needs, we offer free indoor air quality test services and recommend air purifiers accordingly.
  • Follow-Up Call: our distributor will make a phone call within one week of purchasing Oransi products to seek comments and provide professional suggestions.
  • Make Appointments in Advance: if your air purifier needs repair or maintenance, you can make an appointment one day earlier. Our service professionals will go to your home to conduct inspection, maintenance, or repair.
  • 9/6 Call Center: customer services hours: 9:00am – 6:00pm (everyday).


We offer five-year warranty for our air purifiers (filters and other consumables excluded).

Oransi US 120V/60Hz Warranty Policy
Oransi products (120V/60Hz) that are built for the US market are not safety tested for China and have no warranty or after sales service support. Only purchase 240V/50Hz products.

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