Excellent Service

• Professional Air Quality Test: based on customer needs, we offer free indoor air quality test services and recommend air purifiers accordingly.
• Follow-Up Call: our distributor will make a phone call within one week of purchasing Oransi products to seek comments and provide professional suggestions.
• Make Appointments in Advance: if your air purifier needs repair or maintenance, you can make an appointment one day earlier. Our service professionals will go to your home to conduct inspection, maintenance, or repair.
• 9/6 Call Center: customer services hours: 9:00am – 6:00pm (everyday).

Warranty

We offer five-year warranty for our air purifiers (filters and other consumables excluded).

Oransi US 120V/60Hz Warranty Policy
Oransi products (120V/60Hz) that are built for the US market are not safety tested for China and have no warranty or after sales service support. Only purchase 240V/50Hz products.